Shipping

How long does it take my order to arrive?

Orders placed before 12.00 hs. They are sent within the same day. However we try to get the orders as soon as possible, we are interested in having your purchase soon

If the country of destination is Spain or Portugal, the order takes up to 3 business days. Canary Islands and Balearic Islands: 5-6 business days.

If the shipment is to Europe it takes approximately 2 weeks, although it usually arrives in 5 working days

Other countries may take up to a month, the usual is 15 days

If you have chosen the option 24/48 hs (option available in Spain / Portugal) the order can arrive up to 2 business days later at 8:00 p.m.

Important: The day the order is placed does not count as a deadline.

On committed dates (Christmas, Easter, Black Friday) shipments may take longer than previously mentioned, even 24 hours.

Unless Picknit error or unjustified delay, the delivery after the deadline does not involve a breach of contract, therefore, you can not claim this to not receive or collect the goods or request a refund of the amount of the goods.

They send to ...?
Picknit ships worldwide.

Delivery procedure
If the order is sent by private transport, the carrier goes through the customer's address. In case of being absent, the carrier will try to * leave a notice of passage
If the order is sent by Correos España there are 2 modalities that the customer chooses when making the purchase: address and collection office. Once Correos passes and the customer is absent, it will leave notice whatever the modality and the client must pick up at the post office closest to his home. If it is picked up at the office, the client will receive an SMS / email indicating the merchandise is available.
Important: the customer has 14 calendar days to pick up the order, in case of not picking it up it will be returned to Picknit. In this case, Picknit will return the cost of the merchandise to the customer, minus the postage and return costs of the Post Office.
For reasons of quality, we thank you for transmitting any incident with the transports

If the order returns by incomplete address provided by the customer or because it rejects it, the value of the merchandise will be returned and a 10% will be deducted as expenses. This can not involve any type of claim by the client in court. Accepting these terms the client accepts this condition.
* By law of data protection, you can only leave a passing notice if the carrier can access the customer's mailbox.

Late delivery
Unless Picknit error or unjustified delay, the delivery late does not involve a breach of contract, therefore, you can not claim this to not receive or pick up the goods

The delivery times indicated are indicative. It is possible that, in some cases, there may be some delay. In this case, please, inform us by e-mail to info@picknit.es in order to carry out a quality control of the logistics company. A justified delay in the delivery with respect to the periods indicated will not entitle the client to demand compensation.


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